How They Did It

Capturing the reality of underinsurance: The visual work behind “Burned”

In this edition of We Mean Business: “How They Did It,” Ananya Bhargava talks to Brontë Wittpenn about her recent award-winning coverage on the systemic use of a flawed estimator tool, 360Value, that leaves homeowners drastically underinsured. “Burned” won the 2025 Gold prize in the Barlett and Steele Awards Regional/Local category. Visit the San Francisco Chronicle to read their investigation or businessjournalism.org/awards to view all the 2025 winners.

Alexa York’s debut investigation uncovers radioactive contamination in Luckey, Ohio

In this episode of How They Did It, Quỳnh Lê talks with Alexa York, winner of the 2025 Barlett & Steele Award for Outstanding Young Journalist. York shares how her investigation at The Blade revealed radioactive groundwater contamination in Luckey, Ohio, a discovery that led to state and federal action. Now a graduate student at Columbia University, she reflects on what it took to report the story and what she’s still working to uncover.

Faulty estimates, widespread losses: Inside San Francisco Chronicle reporters’ investigation of underinsurance and its impact

In this edition of We Mean Business: “How They Did It,” Ananya Bhargava interviews Megan Fan Munce and Susie Neilson about their recent award-winning investigation “Burned.” This investigation highlights the systemic use of a flawed estimator tool, 360Value, that leaves homeowners drastically underinsured. The reporters showed that 360Value relies on outdated and incomplete data that consistently understates the actual cost of rebuilding homes, often by hundreds of thousands of dollars. 
Their series won the 2025 Gold prize in the Barlett and Steele Awards Regional/Local category. Visit the San Francisco Chronicle to read their investigation or businessjournalism.org/awards to view all the 2025 winners.

Online non-profit teams with local TV to show human side of Social Security’s $21 billion overpayment clawback

In this special edition of We Mean Business, Ananya Bhargava interviews KFF Health News’ David Hilzenrath. He is a member of the 2024 Barlett and Steele Gold Award-winning team in the Regional/Local Category. Their investigative series, “Overpayment Outrage,” a collaboration of eight local TV news stations and KFF Health News, helped uncover the immense toll Social Security repayment demands have on some of the nation’s most vulnerable families. Hilzenrath discusses the behind-the-scenes of this investigation, including their biggest challenges and how they overcame them to tell this story and create a roadmap for Congress to make needed program reforms.

Small debts, big losses: The data work and reporting behind uncovering the impact of HOA foreclosures in North Carolina

In this edition of We Mean Business: “How They Did It,” Ananya Bhargava interviews Ames Alexander and David Raynor about their recent award-winning investigative series “Hopes Foreclosed.” This investigation uncovered how often HOAs in North Carolina are foreclosing on homeowners. It revealed not only a troubling trend of HOA foreclosures in the region but how many of those foreclosures were due to debts of less than $2,000. 
Their series won the 2024 Bronze prize in the Barlett and Steele Awards Regional/Local category. Visit The Charlotte Observer to read their investigation or businessjournalism.org/awards to view all the 2024 winners.

Combo of deep beat knowledge and investigative know-how power investigation into medical misconduct

In this special edition of “How They Did It,” Ananya Bhargava interviews Chicago Tribune reporters Lisa Schencker and Emily Hoerner about their recent award-winning investigative series “Medical Misconduct.” The two reporters demonstrate the great investigative work that can be done when an investigative reporter teams up with a beat reporter to dive deeper into their realm of expertise. Schencker, a reporter covering the business of healthcare, spent many years reporting on allegations of abuse by a single doctor but felt there was still more to the story. With the assistance of Hoerner, a long-time investigative reporter, the two reporters were able to uncover repeated mishandling of sexual abuse allegations within multiple well-known Illinois health systems. In this episode, the reporters discuss how they got started on the investigation, the obstacles they faced, and what surprised them most about the process.
Their series won the 2024 Silver prize in the Barlett and Steele Awards Regional/Local category. Visit the Chicago Tribune to read their investigation or businessjournalism.org/awards to view all the 2024 winners.

Social Security overpayment clawbacks spur award-winning investigation – and outrage

In this special edition of We Mean Business, Ananya Bhargava interviews Jodie Fleischer, the managing editor of investigative content and collaboration for Cox Media Group. She is a member of the 2024 Barlett and Steele Gold Award-winning team in the Regional/Local Category. Their investigative series, “Overpayment Outrage,” is a collaboration of eight local TV news stations across seven states. With the assistance of KFF Health News, the team helped uncover the immense toll Social Security repayment demands have on some of the nation’s most vulnerable families. Fleischer discusses the behind-the-scenes of this investigation, including how it began and what it took to make the collaboration happen.
 
Visit KFF Health News to read their written investigative work or businessjournalism.org/awards to view all the 2024 winners.

Cultivating a document state of mind: Tips in investigative journalism with Jim Steele

Jeffrey Timmermans, Director of the Reynolds Center, sits down for an interview with award-winning journalist James B. Steele, half of the namesake for the Barlett and Steele Awards. Steele shares how he got started in business journalism, how his long-term partnership with Donald Barlett began, and the value of having a "document state of mind." He also gives young journalists tips on how to find and write award-winning investigative stories.

Bloomberg reporters gain answers to Cerebal Inc.’s ’Questionable Practices’

Janaé Bradford interviews Bloomberg reporters Caleb Melby and Polly Mosendz, two members of the bronze award-winning team for their investigation 'Questionable Practices.' Their investigation brings the first important revelations about the largest medical mental-health startup, Cerebral, and its effort to bring telemedicine techniques to mental healthcare.
Bloomberg reporters found a lack of delicate consideration assessment from the million-dollar business when prescribing medication to their patients. Listen to what the reporters had to say about what it took to make this investigation happen.

The Los Angeles Times uncovered Oxyconton's 12-hour problem. Here's how they did it.

In this episode, host Jenna Miller speaks with Los Angeles Times reporter Harriet Ryan and editor Matt Lait, to discuss their award-winning investigation, “Oxycontin's 12-hour Problem.” The two reveal how doctors were not only were many doctors being investigated for overprescribing a drug, they were often linked to bad pharmacies that lacked state oversight. The pair share some tips for young journalists and what decisions they made that helped humanize the business story. Their project took home the Bronze Award at the 2016 Barlett and Steele Awards for Investigative Journalism.